Andy Drane - Sales Account Manager

Andy comes from a largely Customer Services based background, including time spent working for Social Services, and he also gained valuable management experience working abroad in the online gaming industry in Gibraltar.  

Nearly all of Andy’s office experience has been phone-based, and he even was used as a coach and trainer for more junior staff who had less phone experience and skills.  Andy’s experience is apparent in his phone manner, he is relaxed, confident, and building a natural rapport with customers comes very easily to him. He successfully turned his hand to telesales upon returning to the UK, quickly getting the hang of selling advertising space for a large local media company, he then switched to selling commercial electricity contracts, and again proved to be very successful at it.

Andy’s cheerful outlook makes him a vital member of the Optimal team, his open-minded approach and willingness to accept and discuss new ideas is always welcome.  He is also the team’s Movie buff, and is never short of a recommendation or two!